National Diabetes Services Scheme (NDSS)


The NDSS Online Services Directory

NDSS_OSD_RGBThe NDSS Online Services Directory is a list of Health Professionals who can assist in the management of diabetes.
Search for NDSS access points, doctors, endocrinologists, credentialled diabetes educators, dietitians and other health professionals in your area.



Rate of diabetes in Victoria - 30 June 2014

NDSS turns 25

Since 1987 the National Diabetes Services Scheme has proudly provided products, services and support to Australians living with diabetes.

When the NDSS began in 1987, there were around 30,000 Australians registered on the scheme. That figure has since grown to over 1,050,000 today and is increasing by around 275 every day.

The NDSS makes the self management of diabetes more affordable and assists people to avoid complications including heart attack and stroke, kidney damage, blindness and amputation.

Please see the tribute to 25 years of this unique scheme from the people who know best.

JavaScript is disabled!
To display this content, you need a JavaScript capable browser.

What is the NDSS?

The NDSS aims to support people with diabetes to understand and manage their life with diabetes and to ensure they have timely, reliable and affordable access to the supplies and service they require to effectively self manage their condition.

The NDSS is an initiative of the Australian Government administered by Diabetes Australia.  Diabetes Australia has administered the Scheme since 1987.  We administer the scheme through out Victoria.

The NDSS is a program that provides blood and urine testing strips, syringes and needles for special injection systems at subsidised prices to people who register for its benefits.

Who is eligible to register for the NDSS?

People who are resident in Australia and have been diagnosed with diabetes by a medical practitioner,  and who hold a current Australian Medicare card or Department Veteran Affairs file number, can be registered to access the benefits of the NDSS.

If you are a visitor to Australia, and from a country with a Reciprocal Health Care Agreement, you may be entitled to temporary registration to the NDSS.


To be eligible for NDSS subsidised products register on the scheme. This can be done by completing an NDSS Registration Form having the form signed by your medical doctor and returning your form to Diabetes Australia – Vic. Once the details on your form have been verified, an NDSS registration card will be issued to you.

An NDSS registration card will be sent to the new registrant’s address as soon as the registration process has been completed.

Change of Personal Details Form

Change of Medication Form


We are committed to the National Privacy Principles as stated in the Privacy Act (1988).  The information provided on the registration form will be kept strictly confidential and will not be used for any purpose other then that expressly stated on the form.

Free Syringes

We have successfully negotiated with the Victorian state government for them to cover the co-payment share of any needles or syringes purchased by NDSS registrants in Victoria.  This effectively makes the needles and syringes “free” to eligible registrants in all states and territories.

How to order NDSS products

  • Online shop
  • 570 Elizabeth Street, Melbourne, VIC 3000
    Business hours: Mon to Fri 8.30am to 4.30pm
  • By Mail order to:
    Diabetes Australia – Vic
    570 Elizabeth St, Melbourne 3000
    Download an NDSS product order form
    Download an IPC order form
  • By Telephone (credit card orders only)
    Phone: 1300 136 588
    Business hours: Mon to Fri 8.30am to 5pm
  • NDSS Access Points in your local area
    We have set up a wide network of Access Points throughout the state to distribute NDSS products
    Search via the interactive tool


More Information

Healthy Eating for Older People (Pdf 20Mb)

NDSS brochure
(PDF 981kb)

Letter to GPs explaining the benefit of the NDSS to patients (PDF 7kb)

If you would like further information and education material to assist you in the management of your diabetes or would like to find out more about NDSS, contact us on 1300 136 588.  There is no cost to register for NDSS.