Most Diabetes Victoria staff will be finishing work for the year at the close of business on Friday 18 December; resuming on Monday morning, 4 January 2021.

Please note that the NDSS Helpline (1800 637 700) and our collection business will still be open during this period.

The NDSS Helpline will be staffed on the normal business days during this period:

Monday 21 – Thursday 24 December8.30am until 8pm
Christmas Day - Friday 25 December9am until 2pm
Boxing Day public holiday - Monday 28 December9am until 2pm
Tuesday 29 – Thursday 31 December8.30am until 8pm
New Year’s Day - Friday 1 January9am until 2pm

Normal Saturday operating hours of 9am until 2pm will apply.

In conjunction with the NDSS Helpline, we will be providing a limited health professional advisory service during this period.


Diabetes Victoria Online Shop 

Please note that Diabetes Victoria online shop orders will be processed and dispatched as normal up to and including Friday 18 December.
We will then not be able to process orders until we reopen on Monday 4 January.
Please also note that we will shortly be announcing exciting changes to our online shop, which will take effect early in the new year.

After a tumultuous year, I wish you all a healthy and safe festive season and look forward to a much, much better year for all of us in 2021…

With kind regards

Craig Bennett
Chief Executive Officer