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Medtronic product correction for MiniMed insulin pump systems

This slight variability might occur when the pump is worn at distances above or below the location of your infusion set.

Placing the pump above the infusion site can cause over-delivery, while placing it below the infusion site can cause under-delivery.

The greatest variability in insulin delivery may occur at distances beyond 35.5 cm above or below the infusion set location.

I use one of these products, what does this mean for me?

The variability in insulin delivery will not be captured in the pump’s history or CareLink reports. Medtronic recommends:

  • Keep the location of your insulin pump close to your infusion site.
  • If you need to raise the pump above your infusion site (such as when a parent or caregiver is using the pump for a child) limit the time that the pump is held above the infusion site.
  • Pay attention to alerts from your pump, as well as symptoms of hypoglycaemia and hyperglycaemia.
  • If you have any concerns, please contact your healthcare professional.

You can also contact the Medtronic 24-Hour Technical Support line on 1800 777 808

People who require lower daily insulin doses and people with high insulin sensitivity may experience changes to their blood glucose levels.

If you are unsure if this applies to you, it is important to seek guidance from your healthcare professional.

Medtronic updated user guides

Medtronic MiniMed will update user guides to include the following:

“It is important to keep the location of your pump stable relative to your infusion site. Do not wear or place your pump more than 14 in (35.5 cm) above your infusion site. Doing so can cause an over-delivery of insulin, which may result in hypoglycaemia.”

Britt Denton

Communications and Media Lead

Brittany Denton is the Communications and Media Lead at Diabetes Victoria. She oversees media relations and communications, contributing to the organisation’s mission of supporting people with diabetes across the state.

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