Transitioning from Dexcom G6 to G7: Update
As of the 11th of September, following feedback from consumers and advice from diabetes peak clinical bodies the Department of Health, Disability and Ageing has now approved automatic transition from G6 users to G7.
Remaining Dexcom G6 users will be automatically updated to Dexcom G7 on 30 September, ensuring continued access to subsidised CGM from 1 October.
Registrants will not be required to see a diabetes health professional solely to transition from G6 to G7
Here are some Frequently Asked Questions about transitioning from the G6:
What do I need to do to upgrade from the Dexcom G6?
As of the 11th of September you will no longer need to speak with an authorised diabetes health professional (such as an endocrinologist, credentialled diabetes educator, diabetes nurse practitioner, or paediatrician) to update your CGM preference on the NDSS website.
You will automatically transition over to Dexcom G7 as of October 1.
Will I need to download a new app?
Yes, you will need to download the Dexcom G7 app from you Google Play or Apple app store.
Do you need a new G7 sensor before you can download and set up the new app?
No, you can download the G7 app before you obtain a physical G7 sensor. You can use your existing Dexcom log in for the G7 app.
Will you lose all the data from the G6 when changing over to G7?
No, the G6 data will still be available via the G6 app or Dexcom Clarity. Once you start using the Dexcom G7, any new glucose data collected will be recorded in the Dexcom G7 app and will continue to be available through Dexcom Clarity.
For more information, contact Dexcom technical support on 1300 851 056 or visit their website.
